I have purchased many products from this site. Recently I have bought two products one is Bajaj Flashy Room Heater & the other one is Surya Induction cooktops. Both are delivered to me before the expected time very fast delivery when I open my products My room heater is working as expected awesome products but when I open my induction cooktops its outer box was completely damaged and the products was also with some scratches and looks like a used product. Then I choose to refund my induction cooktops from snapdeal site. then very fast service of refund next day they take induction cooktops from me & also very faslty refund my money.I will give 5* for their super fast services.
I am one of the regular customers of snapdeal. We are highly highly disappointed with the service of snapdeal. We received a faulty product( IFB microwave) on 13th Oct from snapdeal for which we filed a replacement request after engineer from IFB confirmed it was faulty product on 15th Oct. The courier partner never picked up the product and gave the reason that we refused the pickup, snapdeal closed the request. We called to reopen the request which was again closed by snapdeal citing the reason that our phone number is not reacheable. Truth is no one ever called or came for pickup, we have given our alternative number as well. Since then we are calling the customer care everyday and they assure us to take action but till date no action has been taken. This is highly disappointing, I would also name a few executives who attended our calls, assured us but did not do anything. Poonam, Pranav, Shubham & Abdul were few executives who assured us but failed to do so. Now they are saying that the request is closed as it is past the period of return. You can check all the recordings. Please help us in getting our product replaced or refunded.
The last few months of my life have been very exciting. I suddenly have a very happening nightlife. Every night, me and my wife finish up our chores, surround ourselves with bowls of snacks, connect the laptop with the TV and go shopping.
Online shopping is not a new idea in India. Times Shopping and Rediff Shopping have been offering this for a few years now. But it has become a practical idea now. Most of the shopping sites are funded today. They have the money, the set up and the understanding of the business. They are serious about their branding, quite a few spend crores on advertising and evoke the trust needed to shop on the basis of a few photographs.
Best of all, the sites are better. Almost all of them have thousands of products, pretty good photographs and easy to navigate modern websites. Check out one of the older ecommerce sites and this new one or this one and you can see why a stiff like me will so easily buy products that he can’t touch.
Anyway, there is no need for me to educate you about the joys of online shopping. Now, let’s get down in the trenches and get the hard work of comparing the sites done.
First up, Snapdeal.
Snapdeal.com –
Snapdeal started as a Groupon clone, a regular daily deal website. Gradually, it has evolved into a complete e-commerce store. I had bought a few deals before, so didn’t think too much about ordering a few products.
Payment:
I paid by credit card. I know it will come naturally to many to choose cash on delivery. But I was spending a nominal amount and wanted my reward points.
Order confirmation:
Once you place the order, you can jump to the my orders page and see the status for each of the products. The tracking works down to the last detail, tells you the status at every checkpoint.Its nice website.