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Snapdeal

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Summary

Snapdeal
paresh koli@yoshimitsu1234
Aug 20, 2013 06:23 PM, 2528 Views
Wastage of Time and Money

I had ordered Puma Ceylon Black & Yellow Sports Shoes size UK/7 but for Rs. 1425 after applying coupon code but received size UK/9. They initiated a pickup after 4 days which took another 4 days to reach them.


Then suddenly I get their mail saying that amount will be refunded to you without even asking me whether I want a refund of a replacement. After calling customer service they tell me shoes of my size are not in stock even though it is showing available on their website with price increased to Rs. 2500.


It was a waste of time to order from this website. Not recommended. Use flipkart instead.


Order number -  1173032751


Complaint number - 2844536

(0)
Dear Customer, We are sorry for the inconvenience caused to you. At times due to a heavy demand the stock get exhausted and possibly the same happened in your case. The size could not changed as there was a heavy demand for the particular product. Our team has refunded your amount and we assure to serve you better in future.
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