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Snapdeal

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Snapdeal
RISHIL SHAH@Rishi99
Oct 19, 2014 09:24 AM, 8334 Views
Wrong Product Not Getting Exchanged at Snapdeal

Had placed an order for New Micromax Nitro Mobile - Blue color . Which costs few Hundred Rupees more than the other available color. When the product got delivered it was White in color, which I never wanted. Immediately Booked a complaint( Request number - 10492227).


Was informed that it will be picked up for exchange with-in next 48 hours. After 48 hours when pick up did not happen, called up Snapdeal Customer Care again & was informed that pick up will happen in next 48 hours.


So Agonizing not to have got the product for which I have paid my hard earned money & is more difficulty to get it exchanged. God only knows when will I get the actual product purchased by me, for which have made Advance payment through CC.

(2)
Dear Rishi,It will be great if you can help us with the Order details, so that we can also share this internally and sort this out on priority - Thanks! - Shreya(Snapdeal Team)
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