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Snapdeal

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Snapdeal
jimlym @jimlym
Mar 13, 2014 04:59 AM, 10846 Views
(Updated Mar 13, 2014)
USB cable not included with the iPod ordered. Haha

The most horrible online shopping experience with Snapdeal will try and spread the word so that no consumer gets harassment what I went through !


I ordered for a 2 GB Apple iPod shuffle as a birthday gift for my sister. I received the package and to my horror they did not include the USB cable in the package, when I called up the customer care I spoke to 5 different people and different answers. (Swati, Wasim, Sudhish customer care from Snapdeal )


Finally on their request I had send images of the product where it was mentioned that the USB cable is a part of the deal and now their reply hilarious, "You can buy the USB cable ma’am" really?


I am sick and tired trying to contact them and buying bullshit excuses. I requested that I want to return the product but alas they don’t want as well. I am stuck with an apple iPod not able to charge neither sync songs.

(0)
Dear jimlym,We sincerely apologize for the inconvenience caused. Kindly share with us your order id we will check this case and resolve the same on priority. Thanks, Snapdeal Team.
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