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Snapdeal

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Snapdeal
Mohammed Tabrez@mohammedtabrez06
Nov 20, 2014 12:29 PM, 8854 Views
Damage Product but no reply from Snapdeal

Recently on 02/11/14 I ordered a Karcher MV3 Wet and Dry Vacuum Cleaner order no:3419162286. I got info saying on 09-11-14 my product will be delivered but I dint get the correct info from Snapdeal and at last product got delivered on 16-11-14 Friday.


I was really shock when I found courier has come with brand box( Karcher Box). When I opened to assemble it I found broken. This was my first experience with snapdeal. Previously I had purchased from Flipkart and Amazon. A very long ago I ordered Nokia Mobile from Flipkart I got courier like inside there was Nokia box wrapped with babel wrap on that there was Flipkart Box so my mindset was same because of that I ordered through online but reality was horrible.


While writing this review I got a call from snapdeal and I have been informed after taking this product with in 4 days I will get new product so let me wait and watch.

(1)
Hi Mohammedtabrez06, I sincerely apologize the issue faced and delay in reply. As replacement has been delivered to you. Hope your issue is sorted and replaced product is in good condition. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. Give us a chance to serve you better in future. Mukti.
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