I had once ordered an American diamond heavy necklace that I had planned to use it in one of my wedding ceremonies. But when I opened; it looked so funny!!! Half the diamonds were lying in the pouch and it was broken from the middle, only a string was left which held the two parts together! Atleast my family had a good laugh looking at it!
Only after making numerous phone calls and writing mails with pics of the dirty necklace, they refunded my money only after a month! I don’t know if they actually verify what kind of product is being delivered!
Also when I made the call to them telling them that now I don’t trust you so don’t send me replacement but give me refund, they reverted saying that because the product is out of stock we are giving you the replacement! As if they were doing me a huge favour!!!! Since then I have refrained from ordering anything from this site!