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Snapdeal

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Summary

Snapdeal
Vinay Chandran@vchandran
Aug 18, 2012 08:48 AM, 6686 Views
Downgraded service and product

I brought one Micromax funbook pro from snapdeal which came in about a week’s time after many follow-ups and excuses from them. Well, the tablet didn’t boot at the first place and I placed a complaint within an hour of receiving it.


Now the next journey of torture started wherein their product team started working on to find a good muhurut of what should be done next. Round of several follow ups started again and one of their representative blessed me with the update that they are in discussion with the vendor and trying to get a replacement or refund for the order and it would take another 5 days. Degraded product and more degraded quality of service from Snapdeal.


I would suggest that they shut down their services at the earliest and look out for some other industry where their skills can be put to the utmost use.

(1)
Hi vchandran, We are really sorry about the inconvenience caused. We will get it verified immediately. Kindly share your order number or ticket number so that we can expedite resolution of your issue.Once again we are sorry for the trouble but we assure you of a speedy resolution. Thank your for your patience.
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