I bought recently Gionee Gpad G4 mobile from Snapdeal. The price was less than others I saw. Delivery was in time, but the scratch guard was defective.
After several calls and mails the final mail from them says:
"Dear PRParthasarathy,
Thank you for contacting snapdeal.com.
This is with regards to the complaint which you have registered in Snapdeal against the order number (1751382661). We would like to inform you that the scratch guard is not a part of the deal.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always."
It is a part of the deal. I might have bought it only for the sake of scratch guard. (I did not though) I hate the word free since it is not offered to everyone without any payment!
I wonder whether I will ever buy anything from Snapdeal or allow/advise any friend!