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Snapdeal

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Snapdeal
Wilson @keerikkunnel
Apr 06, 2016 05:00 AM, 2000 Views
False PROMISES BY SNAPDEAL - No refund of Rs. 5949

Helo,


I have ordered a Titan 1087NM01 Men’s Watch  with Snapdeal on 3rd March.


While the order took place, there was one watch in stock, which was offered to me with a discount.  The delivery requested was for ONE DAY delivery with additional service charges.


After non-delivery of the watch, I have tried contacting the snapdeal team.  They assured a revert call in 48 hours.


after 3 days I got a call from Snapdeal that your  ordered item will be sending in a commom courier service available, and the item will be delivered to you within 7 days.


today 6th April, neither my watch nor my amount credited back to my account.


Order ID: 12110254461, Placed On 03 Mar, 2016


Payment method: credit card


AMount paid: Rs. 5949/-


courier charges: 99/-


A screenshot of  Snapdeal page is attached herewith for easy reference.


I have tried contacting the SNAPDEAL team  various times. they ofcourse give me false promises that’your money safe with us and will be returned’. Thought of sharing this information with you guys, before I proceed to next level.


Warm regards


Wilson

(0)
Hi Keerik, We sincerely regret the experience you have been through. This should not have happened. We request you to share your order id with us. We'll connect with you regarding the same and ensure that you'll not face such issue in future. Thanks! Mukti.
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