I recently placed an order for inc.5 sandals on snapdeal for which I paid through netbanking. One of my friends recommended me this site and I gave a try. The package was delivered on time and their delivery tracking system is very good.
They packed it perfectly well. But I was delivered a wrong product for which I contacted the snapdeal customer support team. They were very friendly and helpful. They apologized for their mistake and assured me of my money. I received a mail confirming my refund and with in 4 days the money was credited back into my bank account. Mistakes do happen but I am happy with the way the responded and corrected their mistake. Will surely buy from them soon.