Have ordered numerous products from Snapdeal. A recent order for a Prestige sause pan was very disappointing. The pan arrived with a damaged lid. We contacted the company immediately and only after numerous phone calls did we receive the returns form. In fact, the courier arrived 30 mins after the return form! Also ordered a three ring gas burner which arrived with loose fittings!
Apart from this snapdeal is a website which I myself prefer over the other websites like infebeam, shopclues I know it has no comparison in front of amazon but its worth while to give it a shot for smaller items there customer care is awesome they respond to you quickly whether its by mail or by phone, the best part is that they even quickly dispatch your product within 1 day of placing the order this is what makes snapdeal inferior from other websites.