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Snapdeal

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Snapdeal
Prince @ripoffthebad
Feb 09, 2012 10:27 PM, 3433 Views
(Updated Feb 21, 2012)
Don't buy products ! Dont call CC !

I know A LOT many people would praise snapdeal.com, so do I.


BUT, snapdeal is THE BEST for local deals- restaurants, dance classes, gym, tattoo and what not.


When it comes to products they are okay okay with cheap products like shampoos et al. bcz of cheap prices.And when it comes to any product above Rs 300(or so) BEWARE, snapdeal is not the site guys. It’s not even meant for it. I have suffered twice.


The worst part is their delivery issue. They promise to deliver the product in 10 working days, but they failed again and again in my case. To add fuel to fire is their CC - naive, rude and unconcerned, So, don;t bother calling them, ain’t gonna help at all.


I have already registered a complain once, but seems snapdeal isn’t interested in customer’s satisfaction anymore and hence came no reply.


Finally waiting for order id 320188692 to get delivered for, for last 15days, I have finally asked CC guys to cancel the order and refund the money ASAP. They repeatedly told me system is down(for whole day! wow!). Lets see how it goes.


Finally A SUGGESTION TO ALL: Snapdeal is only good, rather best, in local deals. DON’T buy PRODUCTS. Either they’ll deliver in 20 odd days or so or will finally cancel the order. There are better sites for products, so don’t get lured. and YES, snapdeal rocks for local deals undoubtedly.

(1)
@ripoffthebad, we are really very sorry about this. We can understand that this must be very frustrating and no words of ours can express our apologies and soothe you.Also we know that there is a time lag between the placing of order and delivery of the product but we are trying to improve that. When we started in March, 2011, the delivery time for products was 10-12 days and now we are able to deliver the products within 5-7 days for 99% of our transactions. Very soon, you will see Snapdeal delivering the products within a short span of time.We have taken up your issue on priority basis. Our representative will get in touch with you within 2 hours, with updated status details. Please give us some time. Sorry once again.
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