Hi to all buyers,
I will never suggest you to buy from snapdeal. I purchased 2 HP pendrive form here.
First I received 2 packets on 2 different day.(What a shipping!).
Next I received one of them was a faulty pen drive & I also found that it is not that which I ordered.
Then I raised a complaint as they show TRUST PAY (never trust on it). after 2 days no response, I called/ email multiple times but they always told me "they are working on it and revert within 48 hours" After 20 days I received a call from them, they told me they are refunding my amount (I feel ok, that’s fine) BUT I was wrong, In evening they told me that pen-drive is branded product and I have to go service center.
It does not end here. Now I turn to HP service center. I went to one of them, and they sent me to another one, and after the 4th service center agreed to replace my pen-drive.
Now tomorrow I am getting my working pen-drive (still I am not satisfy because this is not which one I ordered, But I need it in urgent).
Summery: If I have to go then why did I purchase it online :-(
for the wrong product and faulty product?
Hemant Singh (Order: 1681600930)-complain no: 5084677