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Snapdeal

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Snapdeal
Ronak Virani@ronak.virani
May 25, 2012 09:32 AM, 4736 Views
Not replacing the wrong product

The customer care service of SnapDeal is worst.. They are not replying of my emails and if I call the customer care they always put on hold. There is no one who really bother about customer service. I ordered a Mobile and its almost 1 month, I have not received my product. And all this is their own fault, they sent sent me a wall clock instead of mobile in first delivery. I sent them back the wrong product within 2 days & now they are not taking any action for replacement.


My complaint no is 502512.


Someone Please help.

(5)
Hi Ronak, with reference to your posts on our multiple FB pages, we have taken up your issue on a priority basis and have already escalated it to our products team. Our representative will get in touch with you soon, with updated status details. Please give us some time.
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