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Snapdeal

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Snapdeal
rkdevar @rkdevar
Apr 03, 2013 11:02 PM, 2449 Views
Beware Of The Deal Snapping

I have ordered for a Titanium S5 and paid on the 18th March, 2013.  The Orders page from Day 1 displayed "Processing would be dispatched " on or before 3rd April, 2013". When I called the call center, they told me "before" does not exist and it would be dispatched on 3rd April.


So I called Today (3rd April 2013) at 17:30 and remembered to record the conversation - the CSE clearly told me the product would be dispatched today. At 18:57 arrives the SMS and e-mail saying "The new estimated shipping date for the order is 9-Apr-13."


Not sure how things have changed and why I should "treat this as an exception"*when SNAPDEAL continues to advertise the product as available...does not specify when it would be despatched...so much for honesty...transparency and commitment.


SEE ATTACHMENTS WITH DATE & TIME STAMPS BEFORE YOU ATTEMPT TO RISK SNAPDEAL.


Avoid SNAPDEAL.

(1)
Hi Rkdevar,We are deeply sorry for the inconvenience caused to you. At times due to high demand delays are caused. But do not worry we are have forwarded your concern to our team and we will update you on this.
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