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Snapdeal

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Snapdeal
Mohsin @djakil
Jul 26, 2012 02:28 PM, 4230 Views
Ordered Nivia Leather Gym With Wrist Band

I ordered Nivia Leather Gym With Wrist Band order no: 640749459. Instead of sending me the above product they sent me cheaper pair of gloves and when I asked them to replace it I also sent them the pic to confirm.when I sent them email as it also does not have wrist band, its not the product I ordered for I wanted a replace of my product!


they replied,


Snapdeal, July 26 01:42 pm (IST):


Dear


Thanks for the mail. We are sorry for the product delivered to you. This is to inform you that we are bound by our policies as if the complain is raised within 24-48 hrs of the delivery in the case of defective or wrong product delivered we process the same for the replacement. But in your case the same complain was raised after 6 days and so we are not able to replace the product .


Regards,


Snapdeal Helpdesk


i opened it yesterday dude, and they are brand new and I also have box and bill.


guys they took money for Nivia Leather Gym With Wrist Band and sent me cheaper pair of gloves and they wont replace it too so be careful never ever purchase anything from snapdeal.com they will betray u!

(1)
HI Mohsin, we have tried multiple times to get in touch with you through phone and mail, to arrange the reverse pick-up but didn't get any response from your side. As it has extended beyond the stipulated time for replacement, we now consider this issue as closed from our end. In-case of any further queries, please do let us know. We would love to help you.
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