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Snapdeal

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Summary

Snapdeal
Shafeeq Ahmed@shafeeqahd
Apr 10, 2012 12:21 PM, 4239 Views
(Updated Apr 10, 2012)
SD Cash disappeared

I have purchased many deals from snapdeal and they introduced a referral scheme. I have referred many of my friends to this snapdeal website and have earned around 2673 sd cash after spending months with referring my friends.


They have promised that SD cash has no validity and can be used at any time to make purchase from snapdeal. But now they have removed all my SD cash. When I contacted the Customer service representative I was attended by an advisor named ISHA. She was really rude on me and was not ready to take my complaint, She was saying that she would transfer the issue to her supervisor but when I ask her to transfer the line to the Supervisor she is not doing so and suddenly put my call on hold and came back after 5 minutes.


Alas I made her take a complaint and she gave me a complaint id - 399133 and was given a TAT of 24-48 hrs so that the SD cash would be credited back. Lets wait and see whether how true her promise would be.


From the part of snapdeal it is very bad to remove the SD cash after getting the leads.


Mouthshut readers do post your comment about this issue.

(2)
Hi Shafeeq, actually we are facing some issues with our referral program. Many frauds have taken place that has cost us a lot of money. So at present we have put a hold on the referral system. So in-order to analyze your issue properly, we request you to please share your email id with us. Once we receive this detail, our representative will get in touch with you with appropriate resolution.
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