I have ordered a trimmer from the Snapdeal . I got an used product . Añd when I contacted the Snapdeal customer care they first kept me waiting for 10 mins after that they received the call and told me that it will be refunded. But after that I got no response from them. But after 1 and half month they called for the same. They take that much time that now I am not gonna order any product from this site.