Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.8

Summary

Snapdeal
Seemant Heera@Seemant08
Nov 27, 2014 11:34 PM, 8837 Views
Received Wrong product and no replacement till now

I placed a Order of Electric Blanket on Snapdeal on 11-Nov-2014(Order ID: 3557345792).


The delivery address of the Order is in New Delhi but they send my Order to a place name Udhampur in Jammu and Kashmi. its almost 10 days I didn’t receive my Order.


Then I placed a complaint but then they told me that they will delivery the Order ASAP but I managed to get that Order from Udhampur through my friends. After I opened the parcel, the Item is different and the name and the address  on the invoice is different m Again I filed a complaint on customer service and then they told me that a a pickup will be done soon and then they will replace the Order with the Correct Item but its already 5 days and no one came to pickup the Item and when I call them they told me that courier guy will collect the Order soon.


Its almost 7 days and no one came to collect the item. Worst service I have ever see. Please don’t but any Item from Snapdeal. They are thieves.

(0)
Hi Seemant08, I extremely apologize for the inconvenience caused to you and delay in response. I have escalated this matter to our team. I'll get it resolved soon. Thanks! Mukti.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer