I have given 1 star because zero star is not possible to mark here.
If u really want a NIGHTMARE then pls pls deal with snapdeal. Horrid experience with customer service. I have received philips soundbar with wired subwoofer on 7th Oct 2014. To my surprise, the box contained no accessories, no manual or warranty card, which assured me that the product was tempered and then smartly sealed. After contacting them on same day, it was been told to us that within 48 hours we will receive call and then nxt day i.e. On 8th Oct.
Received mail that we will contact you asap. On 9th Oct, received a mail that we tried to contact you at 1.54pm you were not available we will cal you in 24 hrs. I havent received any call and its been more thn 30 hours now Till now no call. I have called thm up ample of times, but in vain.
After having awesome experience with FLIPKART, MYNTRA nd others, I admit that nothing beats Snapdeal in cheating and harassing genuine customers.