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Snapdeal

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Snapdeal
ANUP KUMAR SATAPATHY@anupsatapathy
Nov 17, 2015 10:53 PM, 6094 Views
Pathetic delivery and return service at Vasco, Goa

I Placed an order on 15 Oct 2015 with Order ID: 9196942664 for delivery of Cello Grind - N - Mix 700 - 750 Watt Mixer Grinder - Green at Vasco, Goa with the promised date being 30 Oct 15. With frequent calls and reminders to snapdeal and courier Fedex I received a damaged item on 07 Nov 15.


Surprisingly I tried to cancel the order before delivery, but even that was also not possible. It was so disgusting to see the damaged item and same day I booked for return. Today i.e 17 Nov 15, the item is still not picked up despite several calls and reminders. Its really very disappointing and irritating to see such service from a reputed on line shopping site. Its an everyday affair and a mental torture to everyday follow up for an item for so long. Try to avoid using snap deal.

(3)
Hi anupsatapathy, Apologies for the delay in response. We are disappointed that we did not live up to your expectations.Hope your issue has been resolved. We'll surely work to improve our services & make sure to provide the seamless shopping experience to our valuable customers. Do let us know if you need any further assistance. We would be happy to help you. Thanks! Mukti.
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