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Snapdeal

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Snapdeal
Vijay B R@vijibr
Oct 21, 2014 01:53 PM, 8351 Views
(Updated Oct 21, 2014)
20 days on ... still the delivery is not done...

I placed an order #2984216920 for "Mamy Poko Pants Extra Absorb L(9 - 14 kg), 52 Pcs" on 2nd Oct and till date the product is not delivered to my address.




  1. Tried cancelling - there is no option to cancel this order.




  2. Tried calling complaining - there is no link to raise a complaint. after lot of searches, I got the link and was able to raise. as usual. nothing happened apart from the automatic reply.




  3. Called up customer care - They said, I have to reject the delivery "whenever it is delivered" to me. Only when I send the product back snapdeal can refund my money. Till then my money is blocked.






I cannot keep waiting for the delivery as they said "whenever it is delivere" as I will be out of India for about 2 months. Unimaginable torture. Pathetic experience. Please do not buy any product from snapdeal.

(0)
Hi Vijibr, I sincerely apologize the icnonveneince caused to you. I will escalate this issue to the team and get this sorted.I shall keep you posted further. Thanks! Mukti.
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