Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.8

Summary

Snapdeal
Alok @mumchokra
Apr 05, 2012 10:34 AM, 3413 Views
Good Deal but bad customer service

L have had very bad experience with snapdeal in terms of long delivery times and lack of response from online customer service. I had ordered item on 3 March which was not delivered until 3 April. In spite of sending several emails no response from customer service.


Just kept on delaying the shipping date and sat on the money for the order for more than a month. Inspite of sending several emails for cancellation no reply. Similar situation happened on another order.


I would not recommend purchasing from this site due to the mental hassles.


Alok Tiku

(0)
@mumchokra, first of all we sincerely apologize for whatever happened. We can understand that this must be very frustrating and no words of ours can express our apologies and soothe you. The delay was due to unavailability of stocks at our end. We had expected the product to reach us from the vendor in time but it was delayed. However, in order to investigate what really happened, we request you to please mail us your order details at reachout@snapdeal.com.Looking forward to your response.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer