Hi this is Ramdas Jadhav n today I am sharing my personal experience with the snapdeal. Com a few years ago I purchased redmi 2 Prime unboxed mobile from snapdeal. Com but poor thing is I got the scratched product from Snapdeal I am very unhappy because unboxed product is an used means it does not contains any scratches on screen or back panel when I call the customer care executive of snapdeal. Com they are not resolve my problem because they told me sir we have sended you a standard product search for we can't accept your return request then I told them it's ok that's my fault I purchased a product from your website so this is my big mistake then they did not answered anything so I really disappointed with this thing and the time is also takes 7 to 10 days it is so long time and I never purchase again from snapdeal. Com thank you this is my personal experience with snapdeal. Com