Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.9

Summary

Snapdeal
Harish Mohan@harishmohan85
Nov 02, 2014 06:07 PM, 8314 Views
Lethargic services and customer support

I have placed an order with snapdeal on 10th of October 2014 order no. 3130428978, which contained 2 products which were shipped on 12th October.


I have received one of the products on time but the second product did not get delivered.


I have contacted the customer care min. 20 times, no one bothered to resolve my query. it was assured that my product will be delivered by 31st October 2014, but nothing happened. ultimately I called up customer care to cancel the order and refund my money, which is also pending from snapdeal and no one is listening to my complaints.


Very disappointed by snapdeal’s performance, poor customer care and pathetiics services.


will never buy again from snapdeal.com.

(0)
Hi Harish, I regret the inconvenience caused to you. This should not have happened. I will track everything and will ensure that your experience is turned around. Thanks! Mukti.
Please fill in a comment to justify your rating for this review.
Post
Question & Answer