I have ordered for Ray Ban sunglasses and they were duplicate. They dont even know how the original glasses look like. I had to fight a lot to get the refund.
Then I ordered for a casual shoes. The shoe dint reach me for almost 10 days. And to my irony, after a long wait wrong shoes got delivered.
I raised a complaint, they took almost 10 days to take the shoes back. They promised me they will check the shoes personally, and send them again. The funniest part is I got wrong shoes again for the second time.
Again I called Snapdeal for a refund, it has been 7 days and no call from them or email as yet.
Snapdeal is a big joke.