There are many online shopping sites nowdays and this is the biggest reason why Snapdeal is having less customers.
Website and app UI :
The website is good when it comes to UI and the same goes with the app. All the things are well categorised and its very easy to find our desired products.
Range of products :
Snapdeal is very poor when it come to range of products. Every new mobile phone or laptop is launched in Amazon or flipkart and its been a long time a new mobile has been launched in Snapdeal.
Genuine products :
There has been many cases when someone orders a product from Snapdeal and got a soap or anything else which he didnt wanted and it has been shipped by mistake or intentially that no one knows and now Snapdeal is used by many less people because of this reason.