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Snapdeal

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Snapdeal
Anchal Gupta@anchal_gupta
Apr 12, 2013 07:28 PM, 2664 Views
(Updated Jun 07, 2013)
Think Twice Before Buying from Snapdeal

4 orders-




  1. Baby Cycle - got it  in broken and tempered pieces - returned it




  2. Acer Netbook - didn’t received it




  3. Printer - not delivered yet.. not shipped from their side - already 8 days over - don’t know if they will deliver




  4. Weighing Machine - Not delivered - Date pushed... delaying the thing.. don’t know if they will deliver






https://retailopia.com/2013/04/buying-online-snapdeal-think-twice.html


Snapdeal is a marketplace, they don’t keep inventory[items]. They work on dealer network. Snapdeal is just a broker/transaction portal. Snapdeal lists items on its website and don’t do proper check with their dealers.


Recently, I have encountered with two such incidents. I don’t know if you guys have also experienced the same. My Success Rate with Snapdeal is 0%


Cancellation of Order and Refund takes 7-10 days’ time.


I have ordered one laptop and paid upfront, Got a message that it would be dispatched by 11th Apr 2013. After 2-3 days got a message that dispatch date is 16th  and today got a call that they can’t make it. The money will be refunded in next 7 working days. Order ID : 936845784


Damaged Old Products Sometimes. We have ordered a cycle from Snapdeal .Order ID : 844060716 (https://snapdeal.com/product/everready-exciting-red-cycle/220736?RID=similarsoldout_products_1)

(3)
Hi Anchal,We deeply apologise for the inconvenience caused to you. The delay and further cancellation should not have happened but at times due to heavy demand of a particular product the stock gets exhausted. We have forwarded your concern to our team and we will get the refund debited in your account. Apologies again and we assure to serve you better in future. Please give us sometime and we will update you on this.
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