Order ID: 2965853642| Order Placed on: 2014-09-30 12:27:56
The product was suppose to be shipped by 31st Oct and delivered by 6th Nov. I have made over 30 call to customer service but nobody has an answer. all they tell me is that they will get back to me. Nobody from snapdeal team has called me back so far with an update. Over a call I am told there is a delay from the sellers side.
Full payment has been made for the product and now all I can do is wait for delivery. I have dealt with Pepperfry & Urban ladder and they were so professional unlike snapdeal who has no concern for their customers time/money/issues.
The customer service at snap deal is by the worst iv ever come across. I should have simply paid a little more and bought the product from elsewhere instead of having to go through this hassles.
All I request to snapdeal is to have my product delivered on urgent basis and I promise to make sure, me or none of my friends/family deal with snapdeal ever again.
I really hope I get a concrete update on my order and do not want to be told that someone will get back to me.as nobody ever gets back from snapdeal. if snapdeal motto is customer satisfaction they have failed miserably!