Purchase date: 29 May, 2013
Order Id 1016980400
HP Pavilion G6-2231TX Laptop(3rd Gen Ci3/ 4GB/ 500GB/ Win8/ 1GB Graph)(Imprint Sparkling Black)
My Complaints are:
Not received freebie laptop bag.
When I checked the warranty of the product with the serial, it shows that 3-4 months under warranty are gone. Means if I have purchased the product on 29th May, 2013, then its warranty should be till 29th May, 2014.
Received a damaged product. I visited the HP service center. The product was declared as DOA(Dead On Arrival). I provided the certificate for the same to the Snapdeal. HP has a policy that Laptop should reach HP company in 7 days of issuance of DOA. After giving so many reminders reverse pickup was arranged.
Today is one month from the date of purchase of the product there is no update on Replacement/Refund of the product from the customer care.