Fraud Website. Unprofessional, unethical and downright pathetic service.
Booked an Xperia Z on 2nd April. Website mentioned dispatch date on or before 9th April. Forget before, today 9th April is coming to an end and I get a SMS, order is delayed and now it will dispatch by 12th April.
In so many days, I was repeatedly promised that it will dispatch on 9th. Even few hours before the SMS, I had a word with their helpline and was assured that it will ship today only to see their SMS few hours later. Big LIARS.
Now I know their strategy and the reason why I call them fraud. They do not have their own warehouses and do not maintain their own inventory. They are commission agents who wait for the customer to first order the product, after which they roam in the market and buy that product and dispatch it.
In this process, if they are not able to get that product from the merchant within the lead time they provided to the customer, they lie to hide a lie, which was "Product is available".
Really disappointed and would NEVER buy anything from Snapdeal.