I ordered Sony Led TV and paid amount Rs 47305/- on 20-Oct-2014 . The order id 3272475283 and est. delivery date was 27-Oct-2014.
This order is not delivered at all till now 21-Nov-2014 and no response from Snapdeal even after my many followups via emails, phone calls.Every time when I call they asked me to wait for 24 hrs but never responds and I need to call them again and the same is going on in my last 20 calls.
They say that amount paid is covered under Trust pay where it is clearly mentioned that the amount will be refunded if the product will not delivered within 10 days after shipment but in my case no refund.
My money stuck and seems l need to move the case into court to get my money back, though I never wanted to do so in my life.
I would recommend not to purchase anything from Snapdeal and they are not trustworthy and their Customer care is worst in the world.