I had recently traveled to Dharmashala with my wife and booked bus tickets and flight tickets on MakeMyTrip website. I had an extremely unpleasant and stressful experience with the Indo Canadian(also known as Snow Region) bus booking from Delhi to Dharamshala.
This bus was supposed to arrive at point by 7:30 pm but didn’t show up even till 8 pm. There was no call from anybody. I tried to contact using all the 4 numbers provided on the e-ticket but I couldn’t reach anybody! We hired cabs and kept running around places, asking people if the Dharamshala bus boarding point was correct!
Finally, after a lot of struggle and running around, we were able to find the Indo Canadian(Snow Region) office named Swagatham Holidays. It was around 9:30 pm by then. But the people there were so shameless that they had no answers for us! They couldn’t tell us where the bus was, or if the bus was coming at all! Even at 10:30 pm, they didn’t have an answer!
My wife and I were stranded at a strange place all alone at wee hours in Delhi(we are from Bangalore and have never visited that place before!). We were so stressed out, tired, hungry but these cheaters had no concern at all! We had complete plans for the next day at Dharamshala but we could not reach in time for that! I had to go about asking other travel agents for any available seats, but all were full!
Finally, I found 2 seats in the very last row of an old bus(the regular one, as opposed to the A/C Volvo bus I had booked with these cheaters). I had to pay Rs 3000 again for those tickets as I had to reach Dharamshala the next day! We couldn’t sleep the whole night as the last seat people kept jumping and hitting the roof all along the route, this was our ordeal for the entire night!
As if all this was not enough, the bus broke down 3hrs before Dharamshala and we were forced to spend another Rs 2000 for a taxi from there. All in all, it was the longest and worst night of our lives and I can’t believe we had to undergo this kind of gruesome experience in-spite of booking with a reputed service provider like MMT!
I wonder why MMT have tie-ups with such cheating bus companies, as I found out that such things are regular with this travel company(Snow region aka Indo Canadian aka Swagatham Holidays)! The return trip with Asian’s Shina was so smooth and organized!
I have lost a lot of extra money apart from ticket money and canceled my next day’s Dharamshala plans as I reached very very late and lost in hotel booking as well! Please people, I urge you not to book any seats with these people for your own safety and savings.