I went to Soniya motors thane as they are the dealers of mahindra two wheelers the staff was so stupid and lazy they hardly bothered to give any response when I asked them 2-3 times about the financial part they came with a loan option were the down payment (dp ) was much high then what I had asked for then they again reworked but the rep asked the other staff ten things before they could give me the option as if I was a pain when I visited them
I dont know how the sr mgmt of the dealer is happy with the performance of the staff if rated on jd edwards award on cust service I am sure they will get negative markeings and also on csat