I bought this because it was the least expensive phone I could buy with my plan . Overall, I am relatively happy with it. It provides clear service, it is easy to use, and it is neither too bulky nor too heavy for an inexpensive phone. Gripes include the easily-bent antenna, the prone-to-breakage thumbwheel (which is the control for most all of its functionality), and the prone-to-becoming-loose battery (when this happens, your phone needs to be replaced, as every time the battery leads become disconnected from the handset, your phone will reset itself). Be aware that your mileage may vary - friends with this phone either think I am crazy because theirs has had none of these problems, or think I am crazy because these problems occurred soon after they began using it. This said, my phone has provided 2+ years of service, despite being dropped, dirty and used frequently.