I bought Sony DCS T5 camera 2 years back by paying 22k. I decided to buy this after reading the reviews @ CNET website and consulted some of the photographers.It looks very professional and very easy to use.Picture quality is good but not as of professional cameras.
Last month we planned to go for holiday and take out this camera and copied all the photos from Memory stick Pro Duo to my Sony VAIO. Then I inserted the Memory card in the camera slot. Here came the trouble! Display showing Error C:13:01 "Format Error" "Re inser Memory stick". I tried several times reinserting the stick.No way, still continued to show the error with beep sound.I was disappointed.It has got only 32MB of internal memory space which is not sufficient.
I called sony helpline and explained the problem.Then I had to take it to the nearest sony service centre.explained the problem and handover the camera.I was told that they will call me in a day or two.They didn’t call. After few days, I called them to check the status.They told It can not be repaired! This time I was very much dissappointed.I ask them is there any way to fix the issue and they told it cost another camera.It is better to buy a new one instead of repair.
I collected my camera back and thought of dumping it. And on the way back to home I was thinking which camera to buy. I was feeling very bad. I had invested 22k and in vain just two years.
I started looking for the camers on Sony, Cannon, Nikon website.It just happened that I typed the Keyword "C:13:01" in google.I got hundred of results especially from FIXYA.COM.I read all the solutions and came to know that this is because of the memory stick which is not connecting properly.I cleaned the contact pins of both Memory stick and Camera.No use! I tried all the suggestions given in the website.Reisterted the Memory stick 20-30 times.Problem was not fixed.
During this process once I tried to insert stick slowly, wonderful! Camera start accessing the card! It was showing the memory stick on the LCD and not error. When insert the stick to lock it, error appeared again! I pushed the stck slowly again. Camera detects the card.Now I took some photos by holding the stick in the same position.It worked!But I can not push the stck further to lock it.If I do, error appears.Then I decided to keep the stick in that position by inserting a piece of paper to hold it in the position, then I closed the lid.
Now it is working fine without any erros.Only problem is whenever open the lid to charge the battery the memory stick get misplaced.I have to position this properly.
Now I wonder why the Sony engineers were unable to fix this issue?