I feel This product is Quality Reinburesment because it has many featutes like the ones that included below :
It has upto 20 minute message Storage with upto 3 separate message boxes with customizable anouncements, A Selective Save and Erase button, A Voice Guided operation and remote feature access, A Time/Day Stamp preceeding each message, A LCD Message counter on base, A 900MHz High-power Digital Spread Spectrum cordless telephone for extended range and CD-quality Sound clarity
It has a 3-Line LCD screen on your handset which displays upto 20 Caller-ID memories and upto 50 Customized phone directory entries, also the 3 One-touch phone memories
It has Digital assurance against unauthorized monitoring of conversations, A 1-Way Page and Handset Locator, A 6 Hour Talk/10 Hour Standby per charge with included battery (BP-T24.)
Digital Security ensures secure conversation between handset and base unit
The Permanent Flash Memory eliminates the need for a battery backup
The High Power Antenna provides extended range performance with less noise and interference
The Three Message Boxes Incoming messages can be sent to three seperate ’’message boxes’’ so that family members or co-workers can access his or her messages directly
I feel this product is quality refurbished by Sony®, it also has a one year manufacturers warranty. The warranty is serviced by Sony® directly It comes with all parts, cables, adapters, plates, instruction manuals and booklets the same as a brand new phone.