Hello guys! I bought this Sony laptop the previous year in July and till now this is perfect. If any problem occurs the customer care representative will solve it. I bought this laptop after a great detailed research on specifications I checked it out at the showroom and the side keys looks attractive. It has amazing sound output. Last week I accidentally formatted my full hard drive by visiting Service Center. the engineer told me to come after 4 hours but I went within 3 and half hours but they hand over my laptop as new. I got inspired!