Sony vio laptop very comfort to use soft key pad many ore option to use very easy mouse track is so smooth. you play any game smoothly. you do any heavy work with laptop. No hanging problem, best quality nice look design big 15.5 inch, big space high ram for boot fast. battery also very good. On this price the laptop is awesome. so this is value for money. service centre all over India in all city near b you home service also provide.