Sony is best brand to sell electronic products . But completely unsatisfied with this product . My aunt bought it months ago and after using it, I was not satisfied . Sound reception is good but not as expected . Yup, as mobile is small, it is easy to use . Style and design is not so attractive . Normal features, nothing different . Yup, reliable and durability depends on how you use but sony phones survive . Actually not worth it . Might get better one .