My biggest mistake in life- booking a trip with sotc kolkata for a thai trip .(27-31OCT 2011)
The operators have absolutely NO knowledge about what they are offering and are in no way concerned about your safety during your trip with them.I will elaborate--
I was supposed to travel with my family which includes a small child for our annual holiday
We were updated about the grim flood situation in bangkok by my brother who lives abroad
At no point the tour operator informed us about the flood or cancelled the trip due to natural calamity
(fearing loss of money only)without any concern for the danger that they would have put us it we had gone
they kept on denying till the last moment(even after the thai govt declared leave and thai governor asked people who can leave to leave) and made some idiotic comments like they are not aware of any flood situation in bangkok and told us to make a call whether we wanted to travel.
I asked them how can they aske me go there jeopardise my family in a situation which not under control , they could not answer .I spoke to my thai friends who told me not to go there as there is shortage of common things like groceries, mineral water, food, public transport, powercuts and most of the tourist attractions were closed or difficult to reach due to flood and traffic snarls
and more over they told me that the hotel which the tour operator booked lies in the low lying flooded area of northern bangkok.
In the end to safegaurd my family I forced them to cancel my trip which resulted in massive loss of money but atleast we were safe in our home.
I am very afraid to travel with SOTC kuoni because the safety and passing proper info to the travellors is of their least concern.They are out here to fleece.
I strongly recommend my fellow brethren not to travel with these crooks.