I initially used this brand twice. Although the brand offers a lower range with a fancy design but the quality of stuff is not that good. You may feel a product good and suitable for you as the customer service person will tell all positive things about the product whether be it present in the product or not. Customer service person will not understand your requirement but will try and sell whichever product you ask for. Staff is averagely courteous and behaves well but only if you do not engage them for long and go for a product easily and fast.