The worst service ever. My flight was cancelled twice and I was notified just 2 days prior. When I called to customer service, the alternative they gave me is to fly to Cochin as that flight is available on 27th NOV(my original destination is visakhapatnam).
Can you believe it how dumb these guys are! They are offering me a flight ticket to a place which is not my destination. I am so pissed off with the customer service agent(Susheel and Taras) so I asked him to transfer the call to his higher authority(Akash Bardwaj) .Nobody called me even after n number of calls. This is the worst service ever I have experienced. NEVER again spice jet in my life. I already have 5 more bookings for spice jet for coming month which I will be canceling as I dont trust this airways anymore.