Extremely Bad experience with Spice Jet.
On Sunday 7th, December 2014, I had my ticket from Mumbai to Chennai at 4:40 pm, unfortunately from spice jet SG-318 PNR SG-BC3SJX
When I reached airport and crossed the long queue to get my boarding pass, the person told me that my flight is cancelled. To my surprise, he told that there is no other option available.
As a customer we can cooperate given the flights are delayed due to unforeseen conditions. But the flight is simply cancelled without any reason is an unjust.
After requesting, he gave me one option for 10:40 pm flight, with one more surprise. I was told to carry my suitcase along with me as there are chances of loosing my luggage.
Now here I am stranded at airport sitting idle, and wasting my time. Had it been informed earlier, I could have enjoyed some time with my family.
Thanks, spice jet for wasting my Sunday.
Nishant Singh