Had booked tickets from Mumbai to Kolkata for my annual vacation. Our preparations started 4 months before our holiday and we were so excited.
Meeting with friends after a long time, spending time at Sunderban and exploring Kolkata to the fullest. But all failed when we got a message from MakeMyTrip saying the flights have been cancelled.
When I call up SpiceJet calll center(which itself is an achievement) they say flights are on time. MakeMyTrip is not bothered if the flight is actually cancelled.
When I speak to MakeMyTrip call center, they say if you want we will cancel. No courtesy whatsoever. Anyways cancelled my tickets and waiting for a refund.
Hopefully I get a full refund. No more MakeMyTrip and SpiceJet.