I booked tickets on 9th july 2014 for four persons from kolkata to mumbai direct flight. PNR is O56VYS which had journey date 5th April 2015.
First Spicejet break the journey in a way that we had to wait two more hours at Bangalore. They devite it kol->Bangalore->mum. We cooperate with Spicejet and agreed with the changes as ticker were cheap(rs 11400 in total). But the the most unwanted thing was that they did not inform me about it at first, when I called them I got to know about the changes.
Second, they cancelled Bangalore to mumbai flight. Oooohhh. What a trick.! Now I have to go Bangalore. Why? Bcos Spicejet wanted that! Ridiculous! I asked spice customer service that why they did it? Answer was quite vague. Some jargon they said. I had to fight with them as my wife had a joining date to her new job on 6th April. The very next day. But customer care said that we have to wait a whole night at Bangalore airport and will have to take next day flight. And also they were not giving me any assurance on that.
The result of this.
My wife could not join her new office on joinning date.
Harassed, humiliated by airlines
Another fight to book airline ticket or a rail tickets
Loss of faith on spice jet totally. I will surely give some free negative advertisement to my all friends.
Spice used my money for 9 months. I hope they played the same trick with others as well and did a fraud business and trap them to buy their ticket again with an extra price. I should shoot a case on them but in my busy life it was not possible for me. I hate Spicejet.