Recently I travelled in this airline on the way to Gulf from india.it was superb. the plane started at the right time from trivandrum airport . check in staff were friendly and helpful .
Air hostesses were simply superb.... not only their beauty:) but really helpful , extremely courteous . in traditional srilankan style dress-they welcome you aboard with a smile. cabin announcements are in english and other languages . there is no false prestige unlike in many other airlines where they treat you very badly (Kuwait airways )for example.
food is reasonably good and a good choice --we had srilankan hot prawn curry.
vegeterians had navartna kurma . inspite of a full load of passengers -- all the cabin staff where doing their best.
and this airline is much cheaper compared to other airlines . my fare in tvm-kuwait was 140 KD (20000 rs capprox) while kuwait airways charges much more .
there is a stopover at colombo --at bandaranayake airport which is beautiful .
And a final word about the fellow passengers --- being a mixed bunch of tourists, labourers, businessmen --all travellingt by economy class it was an enriching experience .
overall a great value for money .
if u hav time u can stopver at srilanka for 3 days for nominal cost---maybe nxt time for me :>