I was using their credit card since last 3 years and had an add on card.issue started once I was late by 2 days in payment of the bill.so, they applied late fee and interest charges in next bill. I request them to revise those being their loyal customer for 2 year and not a single incident of late payment in 2 years but they refuse to do so. then I paid bill with late charges and interest + tax before due date I thought the case is close but next billing cycle I got more interest + tax they have applied (As per customer care it was an interest of delay between bill generation date to payment date)
.I again called up customer care they said its system generated we cant do anything about it.that keeps on going for next 3 month then I closed their card and paid full amount with interest .
i had to pay lot of money to them just because delay for 2 days in payment for this "LIFE TIME FREE CREDIT CARD"