Once you have ordered a product and paid up then they just don’t bother abut you. Your emails are not answered, your phone calls are attended but they keep repeating few phrases and that’s the end of it, you will never hear from them. Their responsibility towards the customer seems to be a big ZERO. They have collaborated with Gati couriers who have almost a similar work culture.
Hence beware, as long as all is well fine but God forbid if there is a problem and if have already paid upfront then may be give it up as a bad joke, money gone to charity or down the drain or may be that your pocket was picked by two companies working in tandem one known as Star CJ and other Gati courier.
Beware of this combo - it can prove dangerous to your financial health.