My view is that Star kwiks overall policy of low prices is good but it is not so good as to justify a 100 rupee charge on every order- so someone ordering goods worth 500 rupees to end up paying 100 rupees as delivery charges is actually paying 20% more overall- which means for example if one were buying five items for 100 rupees each it is actually costing him 120 rupees each. so when you see blink it for example charging you 110 rupees for the same item and star kwik charging you 100 rupees you might at first glance think star kwik is better but is it? it actually cost you 120 rupees-i do think Starkwik - needs to review its flat charge policy and like Big Basket have a policy of a sliding scale- the larger the order the less the delivery charge- Amazon is likewise but Blink it is best no charge once you cross a small threshold- its delivery timing is between Big Basket who is really slow and Blink it which is really fast- the worst one is Jio Mart Finally i do think that StarKwik needs to improve its customer care department- try complaining to Blink it and see how quickly you get a response my experience is it is very good albeit after a few hours.